Central problems in the management of innovation
Management Science
In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Exploring Trust in Flexible Working Using a New Model
BT Technology Journal
An integrative model of trust on IT outsourcing: Examining a bilateral perspective
Information Systems Frontiers
Turn to the material: Remote diagnostics systems and new forms of boundary-spanning
Information and Organization
Dual materiality and knowing in petroleum production
Information and Organization
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The open innovation model embraces the purposive flow of internal and external ideas as a foundation for innovation and network formation. While the open innovation paradigm has been successfully applied in high-tech settings, there is a lack of research on adopters of open innovation in other settings. We describe a case study conducted in a process industry setting, focusing on the LKAB mineral group as it makes a transition from a closed to a more open innovation context by adopting remote diagnostics technology. This process has resulted in the creation of new value networks. By tracing the reasoning behind the organizational transformation and studying the technology used to carry it through, we seek to explore the preconditions for open innovation and provide insight into the role of IT in the process. Our findings show that adoption of the open innovation model is grounded in developing organizational environments that are conducive to innovation, including expertise in creating a culture for knowledge sharing, building a trustful environment, and a resourceful use of IT.