Teachers' and tutors' social reflection around SenseCam images
International Journal of Human-Computer Studies
Supporting social tasks of individuals: a matter of access to cooperation systems
CRIWG'12 Proceedings of the 18th international conference on Collaboration and Technology
Achieve: evaluating the impact of progress logging and social feedback on goal achievement
Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
| Hi-index | 0.00 |
Reflection is a common means to improve work: Every day, people think back to past work and - oftentimes in a group - try to find out whether they can improve it or whether they can derive better practices from it. However, especially collaborative reflection is neglected in research and design and consequently, there are hardly any insights on how it takes place in the practice of daily work and how tools can support it. To shed light on these questions, this paper presents a case that has been analyzed in a hospital as part of a series of studies on collaborative reflection in practice. Focusing this case and backing it with the other studies, the paper presents peculiarities and needs of collaborative reflection in healthcare workplaces as well as a more general formalization of collaborative reflection characteristics. Based on these results, an application to support physicians in their reflection was prototyped and tested. The presented results primarily apply to healthcare workplaces, but also cover general findings for the support of collaborative reflection.