Patterns and measures of digitalisation in business unit communication
International Journal of Business Information Systems
International Journal of Business Information Systems
A multi-attribute group decision support system for information technology project selection
International Journal of Business Information Systems
Collaborative knowledge management: case studies from ship design
International Journal of Business Information Systems
Information system development approach: facts from IT SMEs in India
International Journal of Business Information Systems
The problem of information overload in business organisations: a review of the literature
International Journal of Information Management: The Journal for Information Professionals
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Empirical studies addressing the internal communication interface between the matrix organisation structures in the context of project business are scarce. In particular, there seem to be no studies on the early phases of project selling, even though those phases have a substantial impact on ultimate project success. This study addresses the gap by researching a well selected project selling case through social network analysis and content analysis of in-depth interview. The study offers an insight into the complexity of internal communication in a matrix organisation in the context of project business. The results indicate that internal communication is imbalanced in the matrix structures at the early phases of project selling. The study proposes that the matrix organisation is a rather inadequate agent for the improvement of internal communication flow in the early phases of project selling.