MyExperience: a system for in situ tracing and capturing of user feedback on mobile phones
Proceedings of the 5th international conference on Mobile systems, applications and services
Sensible smartphones for Southern Africa
interactions
Open data kit: tools to build information services for developing regions
Proceedings of the 4th ACM/IEEE International Conference on Information and Communication Technologies and Development
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Remote and Autonomous Studies of Mobile and Ubiquitous Applications in Real Contexts
International Journal of Mobile Human Computer Interaction
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In this paper we present a system designed for the Namibian Police to empower officers to create and maintain crime and accident reports more effectively and more efficiently by improving the current paper based procedures. Beyond the digitalization of existing forms, the activity of creating new reports in the field is enhanced through a mobile application that utilizes built-in sensors in mobile devices such as tablet computers and smartphones to capture location and other contextual information together with rich media in the forms of pictures, audio and videos. A central repository is used to allow fast and easy access for relevant stakeholders, and we demonstrate how this repository can be used together with GIS data to create powerful crime mapping tools. While still in the early phases we demonstrate the feasibility of the proposed solution through implementation of prototypes and isolated studies of core modules in the architecture and a first iteration of the interface design based on interviews with stakeholders in the organization and analysis of the current workflows.