Personal and Social Navigation of Information Space
Personal and Social Navigation of Information Space
Identification of influencers - Measuring influence in customer networks
Decision Support Systems
Why We Share: A Study of Motivations for Mobile Media Sharing
AMT '09 Proceedings of the 5th International Conference on Active Media Technology
AppJoy: personalized mobile application discovery
MobiSys '11 Proceedings of the 9th international conference on Mobile systems, applications, and services
Face to face makes a difference: recommendation practices of users of mobile services
Proceedings of the 2nd international workshop on Research in the large
CHI '12 Extended Abstracts on Human Factors in Computing Systems
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Tens of thousands of mobile services and applications are available to end-users through app stores and developer web sites. From these sources, the end-users need to find and select the ones that best suit their needs. Recommendation in different forms and through different mediums from other end-users can act as an additional, and more specific, channel for this purpose. In this paper we present the results of an interview study in which the aim was to explore the motivations and means of recommending mobile services to potential users in people's social circles. We found that recommendations are largely made face-to-face, but the emerging role of social media in recommending services offers possibilities for wide service distribution. Our findings highlight the importance of specific and personal recommendations, pointing to a consideration in incorporating social media tools in app stores and markets. In addition, users should be able to share rich experiences in such tools and provide context-sensitive recommendations based on their experiences.