CMMI distilled: a practical introduction to integrated process improvement
CMMI distilled: a practical introduction to integrated process improvement
LIDs: A Light-Weight Approach to Experience Elicitation and Reuse
PROFES '00 Proceedings of the Second International Conference on Product Focused Software Process Improvement
The Rational Unified Process: An Introduction
The Rational Unified Process: An Introduction
Structured Analysis and System Specification
Structured Analysis and System Specification
Leveraging feedback on processes in SOA projects
EuroSPI'06 Proceedings of the 13th European conference on Software Process Improvement
Beyond Documents: Visualizing Informal Communication
REV '08 Proceedings of the 2008 Requirements Engineering Visualization
Information channel diagrams: an approach for modelling information flows
Journal of Intelligent Manufacturing
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Reference processes are supposed to be the basis for collaboration and mature cooperation in software development. Large business organizations need large and diverse reference processes. However, process conformance is a constant concern. There are many explanations why a project may deviate from its reference process. This is especially true in larger software companies with a lot of different projects and variants modeled in a single reference process. During an industrial cooperation we have identified a phenomenon that adds to the problem: Unclear and incorrect information flows. Process modeling notations and practices in many large organizations nurture information flow anomalies. We improved the information flows in the reference software process by means of information flow analysis and flow patterns. A comprehensible reference process with reasonable information flows is easier to understand and therefore gains acceptance in the project team.