Visualising the fragmentation of knowledge work

Authors:
Viktoria Pammer;Stefan Edler;Hermann Stern
Affiliations:
Know-Center, Inffeldgasse, Austria;Know-Center, Inffeldgasse, Austria;Know-Center, Inffeldgasse, Graz, Austria
Venue:
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Year:
2012

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Abstract

Severe task switching is in general understood to create stress for knowledge workers and to undermine overall work efficiency. With this in mind, we have developed a time-tracking app that captures window focus switches. A timeline visualisation inspired by the Windows disk defragmentation programs visualises the knowledge workers' time and makes clear at a single glance the fragmentation of worktime. Such a visualisation makes knowledge workers (painfully) aware of the extent of their worktime fragmentation.