Modeling rewards and incentive mechanisms for social BPM

Authors:
Ognjen Scekic;Hong-Linh Truong;Schahram Dustdar
Affiliations:
Distributed Systems Group, Vienna University of Technology, Vienna, Austria;Distributed Systems Group, Vienna University of Technology, Vienna, Austria;Distributed Systems Group, Vienna University of Technology, Vienna, Austria
Venue:
BPM'12 Proceedings of the 10th international conference on Business Process Management
Year:
2012

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Abstract

Social computing is actively shaping Internet-based business models. Scalability and effectiveness of collective intelligence are becoming increasingly attractive to investors. However, to fully exploit this potential we still have to develop crowd-management frameworks capable of supporting rich collaboration models, smart task division and virtual careers. An important step in this direction is the development of models of rewarding/incentivizing processes. In this paper, we conceptualize and represent rewarding and incentive mechanisms for social business processes. Our techniques enable definition, composition, execution and monitoring of rewarding mechanisms in a generic way.