Information systems for knowledge workers: the kpeople enterprise 2.0 tool

Authors:
Ugo Barchetti;Antonio Capodieci;Anna Lisa Guido;Luca Mainetti
Affiliations:
Dip. Ingegneria dell'Innovazione, University of Salento, Lecce, Italy;Dip. Ingegneria dell'Innovazione, University of Salento, Lecce, Italy;Dip. Ingegneria dell'Innovazione, University of Salento, Lecce, Italy;Dip. Ingegneria dell'Innovazione, University of Salento, Lecce, Italy
Venue:
WISE'12 Proceedings of the 13th international conference on Web Information Systems Engineering
Year:
2012

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Abstract

Every day companies deal with internal problems to manage human resources during the execution of knowledge processes. In these situations, the ability to quickly identify and rapidly apply effective business practices for recurring problems becomes crucial in order to improve the efficiency of the organization. To address this problem, we demonstrate the Kpeople tool that enables organizations configuring a set of process patterns to codify business practices. Kpeople allows tracking unstructured knowledge, improving knowledge management and fostering collaboration.