Dialog mapping: reflections on an industrial strength case study
Visualizing argumentation
Beyond Microblogging: Conversation and Collaboration via Twitter
HICSS '09 Proceedings of the 42nd Hawaii International Conference on System Sciences
Government 2.0: Using Technology to Improve Education, Cut Red Tape, Reduce Gridlock, and Enhance Democracy
Government 2.0: Making connections between citizens, data and government
Information Polity - Government 2.0: Making Connections between citizens, data and government
A review of opinion mining methods for analyzing citizens' contributions in public policy debate
ePart'11 Proceedings of the Third IFIP WG 8.5 international conference on Electronic participation
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
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Described is the research concerning the systematic, intensive and centralized web 2.0 social media exploitation by government agencies for widening and enhancing participative public policy making, which is conducted as part of the research project PADGETS 'Policy Gadgets Mashing Underlying Group Knowledge in Web 2.0 Media' partially funded by the European Commission. The proposed approach is based on a central system, which publishes various types of policy-related content e.g., short text long text, images, video and micro-applications in multiple social media simultaneously, and also collects from them and processes data on citizens' interactions e.g., views, comments, ratings, votes, etc.. Posing difficult research questions and challenges, both technical analysis and exploitation of social media application programming interfaces APIs, appropriate design of the central system architecture, processing and integrating the large amounts of collected citizens' interaction data and also non-technical investigation of the value generated by this approach, preconditions for its effective application by government agencies, which are researched in the above project. Some first findings on them are presented and discussed.