The Effects of Computer-Mediated Communication on Inter-departmental Relationships: Propositions for Research

Authors:
Terry A. Byrd;Richard D. Hauser Jr.
Affiliations:
Florida State University;East Carolina University
Venue:
Information Resources Management Journal
Year:
1990

Citing 7
Cited 0

Online communities

Online communities
Structuring computer-mediated communication systems to avoid information overload

Communications of the ACM
Reducing social context cues: electronic mail in organizational communication

Management Science
Organizational information requirements, media richness and structural design

Management Science
Designing Complex Organizations

Designing Complex Organizations
Electronic Meetings: Technical Alternatives

Electronic Meetings: Technical Alternatives
Management information technology: its effects on orgnizational form and function

MIS Quarterly

Quantified Score

Hi-index	0.00

Visualization

Abstract

This paper examines the current research in computer-mediated communication and interdepartmental relationships. It uses these two areas to develop several propositions about the effects computermediated communication systems have on interdepartmental relationships in organizations. Generally, an examination of these two research areas leads to the conclusions that computer-mediated communication systems will increase communication links inside and outside organizations and also will increase the number of messages transmitted. In addition, communication flows between departments facing a high degree of task variety and task interdependence will show comparatively greater increases. Finally, these systems will be most useful in situations which do not require a high degree of personal interaction.