Enterprise resource planning: making ERP a success
Communications of the ACM
The adoption and design methodologies of component-based enterprise systems
European Journal of Information Systems
Planning for the market?: enterprise resource planning systems and the contradictions of capital
ACM SIGMIS Database - Special issue on critical analyses of ERP systems: the macro level
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 7 - Volume 7
Evaluating the Adoption of Enterprise Application Integration in Health-Care Organizations
Journal of Management Information Systems
The implementation and deployment of an ERP system: An industrial case study
Computers in Industry - Special issue: Current trends in ERP implementations and utilisation
Survey paper: A survey on the recent research literature on ERP systems
Computers in Industry - Special issue: Current trends in ERP implementations and utilisation
Information Resources Management Journal
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Enterprise Resource Planning ERP systems integrate information from different departments in one common database for an entire organization. They have demonstrated their efficacy in a number of companies of different types. However, a problem arises in organizations with highly differentiated cultural areas; often such areas have traditionally had independent information systems and control over the interests of their area, such as hospitals. This case study analyzes the process of an ERP system implementation in a hospital. The study's objective is to identify, by means of this qualitative research technique, the principal technological objectives that were set in the process of implementation, which of those objectives were achieved, and the deficiencies that have subsequently become evident.