Robot confidence and trust alignment

  • Authors:
  • Poornima Kaniarasu;Aaron Steinfeld;Munjal Desai;Holly Yanco

  • Affiliations:
  • Carnegie Mellon University, Pittsburgh, PA, USA;Carnegie Mellon University, Pittsburgh, PA, USA;University of Massachusetts Lowell, Lowell, MA, USA;University of Massachusetts Lowell, Lowell, MA, USA

  • Venue:
  • Proceedings of the 8th ACM/IEEE international conference on Human-robot interaction
  • Year:
  • 2013

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Abstract

Trust in automation plays a crucial role in human-robot interaction and usually varies during interactions. In scenarios of shared control, the ideal pattern is for the user's real-time trust in the robot to align with robot performance. This should lead to an increased overall efficiency of the system by limiting under-trust and over-trust. However, users sometimes display incorrect trust and the ability to detect and alter user trust is important. This paper describes measures for real-time trust alignment.