Measuring system usage: implications for IS theory testing
Management Science
Understanding user evaluations of information systems
Management Science
Assessing IT usage: the role of prior experience
MIS Quarterly
Computers and other interactive technologies for the home
Communications of the ACM
Engineering ethnography in the home
Conference Companion on Human Factors in Computing Systems
On risk, convenience, and Internet shopping behavior
Communications of the ACM
ICIS '00 Proceedings of the twenty first international conference on Information systems
Prediction of internet and World Wide Web usage at work: a test of an extended triandis model
Decision Support Systems
E-Business and E-Commerce Infrastructure: Technologies Supporting the E-Business Initiative
E-Business and E-Commerce Infrastructure: Technologies Supporting the E-Business Initiative
Key dimensions of business-to-consumer web sites
Information and Management
Information and Communication: Alternative Uses of the Internet in Households
Information Systems Research
Information Systems Research
Journal of the American Society for Information Science and Technology
Modeling use of enterprise resource planning systems: a path analytic study
European Journal of Information Systems
Testing the determinants of microcomputer usage via a structural equation model
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
A New User Segmentation Model for E-Government
Journal of Electronic Commerce in Organizations
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Businesses and governments continue to expand the use of the internet to access and provide a wide range services to consumers. This change in service delivery presents a potential access barrier for people who do not have access to the internet available in their homes. Publicly available computers attempt to bridge this gap; however, it is not clear if people are willing to use computers in these environments to engage in the full range of web-based activities, particularly online transactions. We expand Triandis' modified TRA model to consider user characteristics and the impact of the physical and virtual environment on public transactional use of websites. Results indicate that people are sensitive to the physical environment surrounding the computer and that Internet self-efficacy supports public transactional use while individual need for privacy deters transactional use in a public environment. In addition, people without personal internet access do complete transactions at other non-public locations and that completing transactions from non-public locations is a strong determinant of public transactional use.