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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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The use of collaboration technology to allow community health workers, who provide care in patients' homes, to be supported by remote expert clinicians can enhance the quality of home care services. We have explored the design of two collaboration tools to enable a health worker to discuss patient details with a remote clinician and to be guided by the clinician when performing a physical examination of a patient. One of the tools is hand-held tablet-based and designed to support real-time communication and information sharing, shared annotation on patient data as well as recording of rich media annotations for asynchronous review after the home visits. The second tool is a wearable unit consisting of a computer, a camera and a near-eye display and enables a clinician to use hand gestures to remotely guide a health worker in physical examinations. In this paper we describe our design considerations and outline our design approaches.