The next revolution: vehicle user-interfaces and the global rider/driver experience
CHI '03 Extended Abstracts on Human Factors in Computing Systems
Improving automotive safety by pairing driver emotion and car voice emotion
CHI '05 Extended Abstracts on Human Factors in Computing Systems
On the Necessity and Feasibility of Detecting a Driver's Emotional State While Driving
ACII '07 Proceedings of the 2nd international conference on Affective Computing and Intelligent Interaction
Automotive user interfaces: human computer interaction in the car
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Needs, affect, and interactive products - Facets of user experience
Interacting with Computers
Experience Design: Technology for All the Right Reasons
Experience Design: Technology for All the Right Reasons
Emotion on the road: necessity, acceptance, and feasibility of affective computing in the car
Advances in Human-Computer Interaction - Special issue on emotion-aware natural interaction
CHI '12 Extended Abstracts on Human Factors in Computing Systems
Entertainment technology in transportation against frustration, aggression and irrationality
Proceedings of the 15th international conference on Human-computer interaction with mobile devices and services
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Commuting can be perceived as both 'relaxing' and 'stressful'. An important cause for stress is getting stuck in traffic, which can especially when unexpected quickly turn commuting into a negative experience, often associated with frustration and the feeling of wasting time. Congestion experiences do not need to be frustrating and annoying. In our research, we aim to generate design solutions for turning the negative experiences into positive ones. We foster the experiential perspective on road congestions, and go beyond current automotive HCI research, which mainly focuses on safety, functionality, and usability. In this paper, we present our work-in progress on characterizing congestion experiences and needs, explored in a design workshop outlining future design directions for supporting positive experiences.