Designing motivational features for sustainable urban mobility

Authors:
Silvia Gabrielli;Rosa Maimone;Paula Forbes;Judith Masthoff;Simon Wells;Laura Primerano;Laura Haverinen;Giancarlo Bo;Marco Pompa
Affiliations:
CREATE-NET, Trento, Italy;CREATE-NET, Trento, Italy;University of Aberdeen, Aberdeen, UK;University of Aberdeen, Aberdeen, UK;University of Aberdeen, Aberdeen, UK;Fondazione Legambiente Innovazione, Milano, Italy;University of Helsinki, Helsinki, Finland;I-maginary srl, Milano, Italy;I-maginary srl, Milano, Italy
Venue:
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Year:
2013

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Abstract

This paper describes the User-Centred Design process followed within the SUPERHUB project in order to investigate requirements, elicit user feedback and refine motivational features of a mobile app fostering the adoption of sustainable behaviors for urban mobility. We report the main lessons learnt from focus groups, participatory design sessions, and low-mid fidelity prototyping of the motivational features designed. These lessons are currently informing our implementation work in SUPERHUB and could be of interest for designers in the eco-sustainability field.