On-site information seeking behaviors in earthquake and tsunami

Authors:
Daisuke Asai;Yoshie Sagata;Yoko Asano
Affiliations:
NTT Corporation, Yokosuka, Kanagawa, Japan;NTT Corporation, Yokosuka, Kanagawa, Japan;NTT Corporation, Yokosuka, Japan
Venue:
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Year:
2013

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Abstract

We described 28 interviews conducted to determine how the people near the epicenter sought information just after the Great Eastern Japan Earthquake. We identified five key behaviors regarding information seeking: understand what they should do; confirm loved one's safety; get information to survive; seek information to return to regular life; and inform of own safety. These behaviors suggest several design opportunities for designing interactive systems that support those behaviors.