Integrated MSS effects: an empirical health care investigation

Management support system effectiveness: further empirical evidence

Journal of the AIS

An architecture for the integration of decision making support functionalities

Decision making support systems

DMSS implementation research: a conceptual analysis of the contributions and limitations of the factor-based and stage-based streams

Decision making support systems

Decision-Making Support System Effectiveness: the Process to Outcome Link

Information-Knowledge-Systems Management

The role of decision-making support systems in IT service management processes

Intelligent Decision Technologies - IT Service Management and Engineering: An Intelligent Decision-Making Support Systems Approach