An evaluation of empirical research in managerial support systems
T.H.E. Journal (Technological Horizons in Education)
Rethinking the effectiveness measures of decision support systems
Information and Management
Integrated MSS effects: an empirical health care investigation
Information Processing and Management: an International Journal
On the effectiveness of decisional guidance
Decision Support Systems
Microcomputer software evaluation: an econometric model
Decision Support Systems - Special issue: economics of information systems
Effectiveness of decision support systems: development or reliance effect?
Decision Support Systems - Special issue: expertise and modeling expert decision making
Towards a practical method to validate decision support systems
Decision Support Systems
Making Use of Scenarios for Validating Analysis and Design
IEEE Transactions on Software Engineering
Four models for a decision support system
Information and Management
The balanced scorecard: a foundation for the strategic management of information systems
Decision Support Systems
Patterns of senior executives' personal use of computers
Information and Management
An AHP model of DSS effectiveness
European Journal of Information Systems
Managing process knowledge for decision support
Decision Support Systems - From information retrieval to knowledge management: enabling technologies and best practices
The New Science of Management Decision
The New Science of Management Decision
Handbook for Evaluating Knowledge-Based Systems: Conceptual Framework and Compendium of Methods
Handbook for Evaluating Knowledge-Based Systems: Conceptual Framework and Compendium of Methods
Enhancing user understanding in a decision support system: a theoretical basis and framework
Journal of Management Information Systems
An architecture for the integration of decision making support functionalities
Decision making support systems
A decision-theoretic approach to the evaluation of information retrieval systems
Information Processing and Management: an International Journal
Testing a decision-theoretic approach to the evaluation of information retrieval systems
Journal of Information Science
Recent advances in intelligent decision technologies
KES'07/WIRN'07 Proceedings of the 11th international conference, KES 2007 and XVII Italian workshop on neural networks conference on Knowledge-based intelligent information and engineering systems: Part I
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Many information systems are available to directly support decision-making.ï戮 ï戮 The various frameworks have engendered a variety of models to evaluate system effectiveness.ï戮 ï戮 Disparate results have been reported from the use of these models, and the results have been used to suggest various, sometimes conflicting, design, development, and implementation strategies.ï戮 ï戮 Without general guidelines, implementation in practice can be a time-consuming, costly, and error-prone process. This paper seeks to improve the situation by offering a general decision making support system (DMSS), a general model of system effectiveness, and an information system to deliver the effectiveness model.ï戮 ï戮 The paper first overviews the decision making process, identifies the role of a DMSS in improving decision-making, and develops a general model of DMSS effectiveness.ï戮 ï戮 Next, there is a presentation of recent studies that have applied the model across various decision situations using a variety of decision-making support systems.ï戮 ï戮 Then, a DMSS is presented that can readily deliver the effectiveness model to researchers and practitioners.ï戮 ï戮 The paper concludes with a discussion of the article's implications for information systems research and practice.