Crowds in two seconds: enabling realtime crowd-powered interfaces
Proceedings of the 24th annual ACM symposium on User interface software and technology
Bon voyage: social travel planning in the enterprise
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Shepherding the crowd yields better work
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Effect of explicit roles on collaborative search in travel planning task
AIRS'11 Proceedings of the 7th Asia conference on Information Retrieval Technology
Human computation tasks with global constraints
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Remote participatory prototyping enabled by emerging social technologies
Proceedings of the 12th Participatory Design Conference: Exploratory Papers, Workshop Descriptions, Industry Cases - Volume 2
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When confronted with an unexpected turn of events or feeling spontaneous, travelers find themselves in need of on-the-spot planning assistance. We present Crowdcierge, a real-time crowd-powered trip planning application. Crowdcierge is capable of both planning new trips and re-planning on the fly based on unstructured natural language input. By using the retainer model, synchronous crowd collaboration, and crowdware, workers are quickly recruited to work together to accurately tag key ideas in a planning mission, plan the itinerary, and re-plan in response to problems that arise during the trip. This paper presents the design of each crowd task in Crowdcierge and preliminary results from the tagging task.