Overdispersion: models and estimation
Computational Statistics & Data Analysis
Proceedings of the Conference on The Future of Software Engineering
Networked Windows NT System Field Failure Data Analysis
PRDC '99 Proceedings of the 1999 Pacific Rim International Symposium on Dependable Computing
Failure Data Analysis of a LAN of Windows NT Based Computers
SRDS '99 Proceedings of the 18th IEEE Symposium on Reliable Distributed Systems
Automating Software Failure Reporting
Queue - System Failures
Crash Data Collection: A Windows Case Study
DSN '05 Proceedings of the 2005 International Conference on Dependable Systems and Networks
Software Reliability Engineering: A Roadmap
FOSE '07 2007 Future of Software Engineering
Windows XP kernel crash analysis
LISA '06 Proceedings of the 20th conference on Large Installation System Administration
Number of Faults per Line of Code
IEEE Transactions on Software Engineering
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In this paper we present an exploratory study in operating system (OS) reliability. We focus on OS reliability from the user quality of experience perspective. Our approach considers not only OS Kernel failures, but also failures observed in OS distribution components, because the OS user experience is also affected in the latter case, regardless of the correct OS Kernel functioning. We adopt this approach under the assumption that ordinary computer users do not have sufficient technical skills to discriminate when a failure in the OS operation is caused or not at Kernel level. Hence, we look for reliability measures that are closer to the users' perception about the OS quality. We analyzed 2,634 OS failures from 106 real computers, and calculated several reliability metrics for the investigated operating systems.