Envisioning across generations: a multi-lifespan information system for international justice in rwanda

Authors:
Daisy Yoo;Milli Lake;Trond Nilsen;Molly E. Utter;Robert Alsdorf;Theoneste Bizimana;Lisa P. Nathan;Mark Ring;Elizabeth J. Utter;Robert F. Utter;Batya Friedman
Affiliations:
University of Washington, Seattle, Washington, USA;University of Washington, Seattle, Washington, USA;University of Washington, Seattle, Washington, USA;University of Washington, Seattle, Washington, USA;unaffiliated, Seattle, Washington, USA;Healing and Rebuilding our Communities, Gisenyi, Rwanda;University of British Columbia, Vancouver, British Columbia, Canada;University of Washington, Seattle, Washington, USA;unaffiliated, Seattle, Washington, USA;unaffiliated, Seattle, Washington, USA;University of Washington, Seattle, Washington, USA
Venue:
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Year:
2013

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Abstract

With this research we investigate how to account for multi-generational perspectives in the design of multi-lifespan information systems, particularly in support of long-term peace-building and international justice. We do our work in the context of the publicly available Voices from the Rwanda Tribunal testbed, a historically significant collection of video interviews with personnel from the International Criminal Tribunal for Rwanda. In the research reported here, we worked with 109 Rwandan adults and youth from perpetrator and survivor communities in three provincial cities in Rwanda (Byumba, Kibuye, and Gisenyi) to understand the potentials and challenges they envision for the interview collection. Participants envisioned five categories of long-term positive outcomes for individuals and society from a multi-lifespan information system for the interview collection; and eight categories of challenges to realize those potential outcomes. In terms of multi-generational perspectives, while adults and youth tended to share an overall vision for the long-term potential of such a system, adults emphasized actionable tasks while youth educational benefits. Based on the findings, we highlight issues for appropriation of multi-lifespan information systems and reflect on our methods for eliciting multi-generational perspectives on information system design in a post-conflict society.