Persuasive Technology: Using Computers to Change What We Think and Do
Persuasive Technology: Using Computers to Change What We Think and Do
Six Patterns for Persuasion in Online Social Networks
PERSUASIVE '08 Proceedings of the 3rd international conference on Persuasive Technology
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Community support agencies routinely employ a web presence to provide information on their services. While this online information provision helps to increase an agency's reach, this paper argues that it can be further extended by mapping relationships between services and by facilitating two-way communication and collaboration with local communities. We argue that emergent technologies, such as locative media and networking tools, can assist in harnessing this social capital. However, new applications must be designed in ways that both persuade and support community members to contribute information and support others in need. An analysis of the online presence of community service agencies and social benefit applications is presented against Fogg's Behaviour Model. From this evaluation, design principles are proposed for developing new locative, collaborative online applications for social benefit.