Challenges in designing interactive systems for emergency response
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
UbiComp in opportunity spaces: challenges for participatory design
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
Shared Situational Awareness in Emergency Management Mitigation and Response
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
Handy navigation in ever-changing spaces: an ethnographic study of firefighting practices
Proceedings of the 7th ACM conference on Designing interactive systems
Hi-index | 0.00 |
Triage is the process of sorting patients by order of treatment necessity in large scale emergencies. Usually, a paper tag is attached to each patient containing their classification and the results of an initial, quick diagnosis. Several projects have aimed to electronically augment the process by using ubiquitous computing components. In this paper we present drawbacks of introducing technology to the process, which have not been discussed elsewhere, based on an extensive set of expert workshops discussing the employment of technology in triage with the aid of technology probes. Our main finding is that the common set of functionalities of electronic triage systems involves unwanted reconfiguration of triage processes. By presenting a set of implications for the design of these mobile technologies, we show how potential negative effects can be mitigated.