Making family care work: dependence, privacy and remote home monitoring telecare systems

  • Authors:
  • John Vines;Stephen Lindsay;Gary W. Pritchard;Mabel Lie;David Greathead;Patrick Olivier;Katie Brittain

  • Affiliations:
  • Newcastle University, Newcastle upon Tyne, United Kingdom;Swansea University, Swansea, United Kingdom;Newcastle University, Newcastle upon Tyne, United Kingdom;Newcastle University, Newcastle upon Tyne, United Kingdom;Newcastle University, Newcastle upon Tyne, United Kingdom;Newcastle University, Newcastle upon Tyne, United Kingdom;Newcastle University, Newcastle upon Tyne, United Kingdom

  • Venue:
  • Proceedings of the 2013 ACM international joint conference on Pervasive and ubiquitous computing
  • Year:
  • 2013

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Abstract

Supporting independent living for the ageing population in later life is an often-cited application area for ubiquitous computing. Telecare services such as remote monitoring systems are now coming onto the consumer market but there is little knowledge of the impact these technologies may have on relationships between family members and older relatives. We present findings from a live field trial of SHel--a telecare system that allows nominated caregivers to remotely monitor activities--in 17 older adult's homes. Interviews were conducted with the 17 older participants and 11 of their nominated caregivers before, during and after using the system. We establish that such technologies transform existing hidden care routines between family members into care work, and the impact they have upon the sense of independence and privacy of those who are being monitored in their home.