Aligning Knowledge Development between Innovation-Driven Context and Knowledge Organization Systems

  • Authors:

  • Jörgen Jaanus;Tobias Ley

  • Affiliations:

  • Tallinn University, Center for Educational Technology, Narva Mnt. 25, 10120 Tallinn, Estonia, +372 6409 355;Tallinn University, Center for Educational Technology, Narva Mnt. 25, 10120 Tallinn, Estonia, +372 6409 355

  • Venue:
  • Proceedings of the 13th International Conference on Knowledge Management and Knowledge Technologies
  • Year:
  • 2013

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Abstract

While semantic technologies are successfully used in some more static and business critical domains like public management or financial services the adoption in innovation driven contexts has been more hesitant. The challenge of aligning knowledge development between innovation-driven context and knowledge organization systems by introducing social semantic technologies requires the shift from creation centered to addition centered approach in dealing with new concepts. For any organizational context there is something existent with applied classification logic which has to be considered while creating new knowledge. In order to study an impact of stabilizing and dynamic forces on knowledge organization systems we investigate concept compounding as ontological change. As new concepts emerge through knowledge maturing process and have direct impact on enterprise knowledge organization systems, a longitudinal approach is needed that follows development of new concepts over time. We took this approach by analyzing ontology maturing in an international company which provides professional services to both institutional and private customers. We present examples of the compounding of six new concepts as interactions between dynamic forces which are functioning within social technologies and stabilizing forces in the form of arbitrary knowledge organization systems. Based on our conclusions we propose Knowledge Alignment Model and list the services which will be developed further for applying Social Semantic Technologies in an organizational context. The model is a connection between the conceptual considerations presented as a shift from creation to addition and between design activities to make this shift happen.