Corporate wiki users: results of a survey
Proceedings of the 2006 international symposium on Wikis
Results from deploying a participation incentive mechanism within the enterprise
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Factors impeding Wiki use in the enterprise: a case study
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Exploring Appropriation of Enterprise Wikis
Computer Supported Cooperative Work
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This paper presents the results of three interlinked case studies in companies who have recently introduced Wiki software. The case studies were all conducted with the same methodology, starting with an interview with the responsible person, design of a survey based on the interview findings and then application and interpretation of the survey. The goal of the studies was to identify success factors and/or barriers for Enterprise 2.0 adoption. The results show some clear common trends among the studied companies, which lead to a set of general recommendations for successful introduction of Enterprise 2.0.