Building natural language generation systems
Building natural language generation systems
Lessons from a failure: generating tailored smoking cessation letters
Artificial Intelligence
Planning text for advisory dialogues: capturing intentional and rhetorical information
Computational Linguistics
Personalised hypermedia presentation techniques for improving online customer relationships
The Knowledge Engineering Review
The pragmatic web: a manifesto
Communications of the ACM - Two decades of the language-action perspective
Proceedings of the seventeenth conference on Hypertext and hypermedia
Composing Questions through Conceptual Authoring
Computational Linguistics
Phrasing a text in terms the user can understand
IJCAI'89 Proceedings of the 11th international joint conference on Artificial intelligence - Volume 2
Hypertableau reasoning for description logics
Journal of Artificial Intelligence Research
Discourse planning for information composition and delivery: A reusable platform
Natural Language Engineering
Adaptive content presentation for the web
The adaptive web
Adaptive information for consumers of healthcare
The adaptive web
The pragmatic web: some key issues
Proceedings of the 6th International Conference on Semantic Systems
Expressing conditions in tailored brochures for public administration
Proceedings of the 11th ACM symposium on Document engineering
Automatically producing tailored web materials for public administration
The New Review of Hypermedia and Multimedia - Adaptive Hypermedia
Government to citizen communications: from generic to tailored documents in public administration
Information Polity - Special issue on Open Government and Public Participation: Issues and Challenges in Creating Public Value
| Hi-index | 0.00 |
Public administrations must communicate with a diverse citizenry concerning complex programs and initiatives. Because producing individual communications for a large citizenry is expensive, the communications are written generically, carefully discussing all possible contingencies and details. Because the programs are complex, these generic communications are difficult to understand. One way to communicate more effectively in this complex environment is to automatically tailor each communication based on the context of each individual citizen. This paper presents a prototype system that produces web presentations describing the programs offered by a public administration agency to the citizenry it serves. The work is presented as an example of work on the pragmatic web. Particular attention is focused on the system's authoring tool, which allows authors to produce and configure the resources required to drive the tailoring mechanism.