Doing more with less (panel session): building a virtual helpsystem with a virtual team (with virtually no time)

  • Authors:

  • Johanna Turner Colgrove;John McAnally;Bruce Arnold

  • Affiliations:

  • Education and Documentation Coordinator, Computer User Services, Reed College, 3203 SE Woodstock Blvd. Portland OR;Academic Computing Services, Northern Illinois University, Academic Computing Svcs -NIU De Kalb IL;Information Technologist, WITS Willamette University, 900 State Street, Salem OR

  • Venue:
  • SIGUCCS '95 Proceedings of the 23rd annual ACM SIGUCCS conference on User services: winning the networking game
  • Year:
  • 1995

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Abstract