Using speech, GUIs and buttons in police vehicles: field data on user preferences for the Project54 system

  • Authors:
  • W. Thomas Miller;Andrew L. Kun

  • Affiliations:
  • University of New Hampshire, Durham, NH;University of New Hampshire, Durham, NH

  • Venue:
  • Proceedings of the 5th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
  • Year:
  • 2013

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Abstract

The Project54 mobile system for law enforcement developed at the University of New Hampshire integrates the control of disparate law enforcement devices such as radar, VHF radio, video, and emergency lights and siren. In addition it provides access to state and national law enforcement databases via wireless data queries. Officers using Project54 are free to inter-mix three different user interface modes: the device native controls; an LCD touchscreen with keyboard and mouse; and voice commands with voice feedback. The Project54 system was utilized by the New Hampshire State Police agency wide for a period of seven years spanning 2005 through 2011. This paper presents an analysis of user preferences in regard to user interface modes during the three years 2009 through 2011, obtained through logs of daily system use in approximately 200 police cruisers. Results indicate that most officers chose to use the touch screen controls frequently instead of the device native controls, but only a minority chose to use the speech command interface.