Communicating sequential processes
Communicating sequential processes
A simple taxonomy for distributed mutual exclusion algorithms
ACM SIGOPS Operating Systems Review
Formal methods: state of the art and future directions
ACM Computing Surveys (CSUR) - Special ACM 50th-anniversary issue: strategic directions in computing research
Distributed Systems: Principles and Paradigms (2nd Edition)
Distributed Systems: Principles and Paradigms (2nd Edition)
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The Automatic Call Distributor (ACD) is responsible for routing calls to a set of call servicing points (workstations). In a multi-site call centre solution eMOSys, the ACDs logic is distributed between nodes. In this paper, we describe a distributed ACD, modelling its behaviour and communication with the other subsystems. A number of properties, such as deadlock freeness, safety and liveness are then verified using the model checker PAT (Process Analysis Toolkit).