Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
A language/action perspective on the design of cooperative work (Reprint)
Computer-supported cooperative work: a book of readings
Reengineering a business process with an innovative workflow management system: a case study
COCS '93 Proceedings of the conference on Organizational computing systems
Groupware and social dynamics: eight challenges for developers
Communications of the ACM
Adaptively supported adaptability
International Journal of Human-Computer Studies
Meet your destiny: a non-manipulable meeting scheduler
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Cooperation or Conflict?
Step-by-step: a concept for describing co-operation within workflow management systems
ACM SIGOIS Bulletin - Special issue: groupware for self-organizing units
Organizational learning with flexible workflow management systems
ACM SIGOIS Bulletin
WorkWeb system—multi-workflow management with a multi-agent system
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Intertwining perspectives and negotiation
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
Users as Composers: Parts and Features as a Basis for Tailorability in CSCW Systems
Computer Supported Cooperative Work
IntelliGEN: A Distributed Workflow System for Discovering Protein-Protein Interactions
Distributed and Parallel Databases
Information Gathering and Process Modeling in a Petri Net Based Approach
Business Process Management, Models, Techniques, and Empirical Studies
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Characteristics of workflow management systems must be adaptable by the users themselves according to the dynamism of organizational structures and of the conditions of cooperative task performance. In the case of those systems, adaptations which are initiated by individuals also affect other users in most cases. Therefore, a process of negotiation is required. A design principle called negotiability should be introduced. It helps users affected by adaptations to comment on them or to reject, accept or modify them. Supposing that the configuration of workflow management systems leads to a fixing of organizational structures by technical means, adaptation based on negotiability can be used to make those structures more flexible.