Answer Garden 2: merging organizational memory with collaborative help
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Design rationale: concepts, techniques, and use
Design rationale: concepts, techniques, and use
Browsing is a collaborative process
Information Processing and Management: an International Journal
Just talk to me: a field study of expertise location
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Journal of the American Society for Information Science
Users' interaction with World Wide Web resources: an exploratory study using a holistic approach
Information Processing and Management: an International Journal
C-TORI: An Interface for Cooperative Database Retrieval
DEXA '94 Proceedings of the 5th International Conference on Database and Expert Systems Applications
Journal of the American Society for Information Science and Technology
TeamSearch: Comparing Techniques for Co-Present Collaborative Search of Digital Media
TABLETOP '06 Proceedings of the First IEEE International Workshop on Horizontal Interactive Human-Computer Systems
SearchTogether: an interface for collaborative web search
Proceedings of the 20th annual ACM symposium on User interface software and technology
Collaborative Information Retrieval in an information-intensive domain
Information Processing and Management: an International Journal
Information Processing and Management: an International Journal - Special issue: Formal methods for information retrieval
Toward a web search model: Integrating multitasking, cognitive coordination, and cognitive shifts
Journal of the American Society for Information Science and Technology
Towards a model of collaborative information retrieval in tourism
Proceedings of the 4th Information Interaction in Context Symposium
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Web searching has increasingly become a prevalent channel for tourists to conduct collaborative search for travelling information. In this paper, we report results of a user study on tourists' collaborative search behaviour on the Web. The study aims to identify the features of collaboration and factors affecting the collaboration while tourists search for tourism information. Data collection techniques included pre- and post-search questionnaires, Web search logs, online chat logs during collaborative search, and post-search interviews. The analysis of search logs and chat logs data reveals the types of information the users exchange during the collaborative search for tourism information which includes Web links, messages related to the travel plan, division of search tasks and sharing of search results. The participants selected different search engines and tourism related websites based on the search task and their needs. The results also provide the contextual factors which influence the collaboration for tourism information are: the budget for the travel, the previous knowledge and the previous visit and the technology. The findings have practical implications for the content and presentation of tourism websites as well as the design of interface that supports online collaborative tourism information searching.