A user centred approach to evaluating the future demand for bandwidth from consumers

Authors:
Doug Williams;Andy Gower;Joshan Meenowa;Jon Wakeling
Affiliations:
Technology Services & Operations, BT Research & Innovation, Ipswich, Suffolk, UK;Technology Services & Operations, BT Research & Innovation, Ipswich, Suffolk, UK;Technology Services & Operations, BT Research & Innovation, Ipswich, Suffolk, UK;Technology Services & Operations, BT Research & Innovation, Ipswich, Suffolk, UK
Venue:
DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: web, mobile, and product design - Volume Part IV
Year:
2013

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Abstract

This paper estimates bandwidth demand for consumers using a user-centred model including an extension of the persona concept to describe complete households. Peak demand is calculated by describing when different applications and services are used within each household during the day and by summing the concurrent demands for bandwidth from each concurrent application or service. The value of the peak demand calculation to capacity planning is discussed.