Developing a concept interface design of ATM systems based on human-centred design processes

  • Authors:
  • Satoru Inoue;Hajime Hirako;Toshiya Sasaki;Hisae Aoyama;Yutaka Fukuda;Kazuhiko Yamazaki

  • Affiliations:
  • ATM Department, Electronic Navigation Research Institute, Tokyo, Japan;Department of Design, Chiba Institute of Technology, Chiba, Japan;Department of Design, Chiba Institute of Technology, Chiba, Japan;ATM Department, Electronic Navigation Research Institute, Tokyo, Japan;ATM Department, Electronic Navigation Research Institute, Tokyo, Japan;Department of Design, Chiba Institute of Technology, Chiba, Japan

  • Venue:
  • DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: web, mobile, and product design - Volume Part IV
  • Year:
  • 2013

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Abstract

To accomplish our mission smoothly, we need to have good cooperation between human partners and artefacts in complex systems. In particular, it is a critical factor to establish good relationships between human partners and artefact systems. This type of system is also the work of Air Traffic Management (ATM). This research aims to make an interface design concept of the future ATM systems based on a Human-Centred Design approach. First, we discuss the method of design process to develop user interfaces of human consciousness. And then, we attempt to suggest methods of good understanding of Air traffic controllers' knowledge and behaviour based on the perspective of users. After that, we examine to make a prototype interface design concept of the future ATM systems which derived from the results of the task analysis.