Simulating an emergency department “is as much fun as…”

Authors:
Anthony Kirtland;Jacqueline Lockwood;Karen Poisker;Linda Stamp;Patricia Wolfe
Affiliations:
Peninsula Regional Medical Center, 100 East Carroll Street, Salisbury, MD;Peninsula Regional Medical Center, 100 East Carroll Street, Salisbury, MD;Peninsula Regional Medical Center, 100 East Carroll Street, Salisbury, MD;Peninsula Regional Medical Center, 100 East Carroll Street, Salisbury, MD;Peninsula Regional Medical Center, 100 East Carroll Street, Salisbury, MD
Venue:
WSC '95 Proceedings of the 27th conference on Winter simulation
Year:
1995

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Simulation

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Abstract

The purpose of the project is to improve the operation of Peninsula Regional Medical Center's (PRMC) Emergency Department (ED) and decrease patient dissatisfaction with length of stay. The goal is to reduce patient throughput times and determine the appropriate staffing levels. An additional goal is to aid in identifying other system changes to improve patient and department flows in the ED through the use of simulation.