Mining and summarizing customer reviews
Proceedings of the tenth ACM SIGKDD international conference on Knowledge discovery and data mining
Data Mining: Practical Machine Learning Tools and Techniques, Second Edition (Morgan Kaufmann Series in Data Management Systems)
Do online reviews affect product sales? The role of reviewer characteristics and temporal effects
Information Technology and Management
Modeling and Predicting the Helpfulness of Online Reviews
ICDM '08 Proceedings of the 2008 Eighth IEEE International Conference on Data Mining
Multi-facet Rating of Product Reviews
ECIR '09 Proceedings of the 31th European Conference on IR Research on Advances in Information Retrieval
Automatically assessing review helpfulness
EMNLP '06 Proceedings of the 2006 Conference on Empirical Methods in Natural Language Processing
Ranking Comments on the Social Web
CSE '09 Proceedings of the 2009 International Conference on Computational Science and Engineering - Volume 04
Learning to recommend helpful hotel reviews
Proceedings of the third ACM conference on Recommender systems
Expanding domain sentiment lexicon through double propagation
IJCAI'09 Proceedings of the 21st international jont conference on Artifical intelligence
Detecting product review spammers using rating behaviors
CIKM '10 Proceedings of the 19th ACM international conference on Information and knowledge management
Opinion digger: an unsupervised opinion miner from unstructured product reviews
CIKM '10 Proceedings of the 19th ACM international conference on Information and knowledge management
Using readability tests to predict helpful product reviews
RIAO '10 Adaptivity, Personalization and Fusion of Heterogeneous Information
An assessment of machine learning techniques for review recommendation
AICS'09 Proceedings of the 20th Irish conference on Artificial intelligence and cognitive science
Learning to identify review spam
IJCAI'11 Proceedings of the Twenty-Second international joint conference on Artificial Intelligence - Volume Volume Three
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Automatically identifying informative reviews is increasingly important given the rapid growth of user generated reviews on sites like Amazon and TripAdvisor. In this paper, we describe and evaluate techniques for identifying and recommending helpful product reviews using a combination of review features, including topical and sentiment information, mined from a review corpus.