Real time reliability: mixed reality public transportation

  • Authors:
  • Antti Nurminen;Juha Järvi

  • Affiliations:
  • Helsinki Institute for Information Technology of Aalto University and University of Helsinki, Helsinki, Finland;Helsinki Institute for Information Technology of Aalto University and University of Helsinki, Helsinki, Finland

  • Venue:
  • SIGGRAPH Asia 2013 Symposium on Mobile Graphics and Interactive Applications
  • Year:
  • 2013

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Abstract

In public transportation, quality of service is of paramount importance. In a study on public transportation reliability, approximately half of the riders reduced their use of services due to unreliability, switching to other modes of transportation [Carrel et al. 2013]. It is also known that the perceived wait time at a bus stop is greater than the actual wait time and a real time information diminishes this difference [Mishalani et al. 2006]. However, when real time data itself is unreliable, this is felt particularly frustrating [Carrel et al. 2013].