The media equation: how people treat computers, television, and new media like real people and places
Speech interfaces from an evolutionary perspective
Communications of the ACM
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
On the road and on the Web?: comprehension of synthetic and human speech while driving
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing social presence of social actors in human computer interaction
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
High-resolution voice transformation
High-resolution voice transformation
Improving automotive safety by pairing driver emotion and car voice emotion
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Speech-enabled information retrieval in the automobile environment
ICASSP '99 Proceedings of the Acoustics, Speech, and Signal Processing, 1999. on 1999 IEEE International Conference - Volume 04
HCI Beyond the GUI: Design for Haptic, Speech, Olfactory, and Other Nontraditional Interfaces
HCI Beyond the GUI: Design for Haptic, Speech, Olfactory, and Other Nontraditional Interfaces
Dialogue behaviour under high cognitive load
SIGDIAL '09 Proceedings of the SIGDIAL 2009 Conference: The 10th Annual Meeting of the Special Interest Group on Discourse and Dialogue
Powerful and consistent analysis of likert-type ratingscales
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Enabling micro-entertainment in vehicles based on context information
Proceedings of the 2nd International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Scribee Experimentation - Early Statistics on Email Conversations
WI-IAT '11 Proceedings of the 2011 IEEE/WIC/ACM International Conferences on Web Intelligence and Intelligent Agent Technology - Volume 03
Could a dialog save your life?: analyzing the effects of speech interaction strategies while driving
ICMI '11 Proceedings of the 13th international conference on multimodal interfaces
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Designing computer-human interfaces for multiple-goal environments is challenging because people pursue multiple goals with conflicting priorities. Safety-critical environments, such as driving, aggravate the need for a more nuanced understanding of interfaces that may reconcile conflicting tasks. Speech interfaces are prime examples of such interfaces. In this article, we investigate how design variations of an in-vehicle speech interface influence performance of a primary task (driving safely) and a secondary task (e-mailing). In a controlled experiment, we test the performance implications of using single computer-generated Text-To-Speech (TTS) voice and multiple matching TTS voices while users respond to e-mails with varying levels of complexity during driving. Our results indicate that the number of voices used has a significant effect on both driving performance and handling e-mail--related activities. We discuss potentially unintended consequences of making the interface too naturalistic and too engaging for the driver and conclude with theoretical and practical implications.