Email inbox management by information overloaded users

Authors:
Yoram M. Kalman;Gilad Ravid
Affiliations:
The Open University of Israel, Ra'anana, Israel;Ben Gurion University of the Negev, Be'er Sheva, Israel
Venue:
Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
Year:
2014

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Abstract

This study describes an initial exploration of a very large unobtrusively collected dataset. The dataset describes the inbox activities of 7,745 email users around the world who installed an application that assists with managing overloaded inboxes. The graphs and tables reveal an unprecedently detailed picture of a diversity of inbox management patterns and strategies.