Dimensions of anthropomorphism: from humanness to humanlikeness

  • Authors:
  • Jakub Złotowski;Ewald Strasser;Christoph Bartneck

  • Affiliations:
  • University of Canterbury, Christchurch, New Zealand;University of Salzburg, Salzburg, Austria;University of Canterbury, Christchurch, New Zealand

  • Venue:
  • Proceedings of the 2014 ACM/IEEE international conference on Human-robot interaction
  • Year:
  • 2014

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Abstract

In HRI anthropomorphism has been considered to be a uni-dimensional construct. However, social psychological studies of the potentially reverse process to anthropomorphisation - known as dehumanization - indicate that there are two distinct senses of humanness with different consequences for people who are dehumanized by deprivation of some of the aspects of these dimensions. These attributes are crucial for perception of others as humans. Therefore, we hypothesized that the same attributes could be used to anthropomorphize a robot in HRI and only a two-dimensional measures would be suitable to distinguish between different forms of making a robot more humanlike. In a study where participants played a quiz based on the TV show ``Jeopardy!" we manipulated a NAO robot's intelligence and emotionality. The results suggest that only emotionality, not intelligence, makes robots be perceived as more humanlike. Furthermore, we found some evidence that anthropomorphism is a multi-dimensional phenomenon.