A behavioral approach to information retrieval system design
Journal of Documentation
Virtual communities and social capital
Social Science Computer Review - Special issue on ISTAS '97: computers and society at a time of sweeping change
Audience-specific online community design
Communications of the ACM - Supporting community and building social capital
Review: The role of emotion in computer-mediated communication: A review
Computers in Human Behavior
Information behaviour meets social capital: a conceptual model
Journal of Information Science
Coming of Age in Second Life: An Anthropologist Explores the Virtually Human
Coming of Age in Second Life: An Anthropologist Explores the Virtually Human
International Journal of Virtual and Personal Learning Environments
Blended information behaviour in Second Life
Journal of Information Science
Hi-index | 0.00 |
Earlier research has shown that the virtual world of Second Life is an environment that fosters the emergence of social capital. The central finding of this study is the pertinence of emotional communication and information sharing in the emergence of social capital in Second Life, and consequently, the significance of emotional intelligence as a basis for successful social and informational exchange. The emergence of social capital in Second Life is deeply affected by the dialectic of the conflicting expectations and experiences of the environment. The emergence of social capital in Second Life may be described as a process of accumulation of emotional intelligence that forms a basis for the exploitation of available structural and relational affordances of social and information exchange. The study is based on qualitative analysis of open-ended data collected using a web survey of Second Life users.