Dialog management in interactive systems: a comparative survey

  • Authors:
  • Stefan Britts

  • Affiliations:
  • -

  • Venue:
  • ACM SIGCHI Bulletin
  • Year:
  • 1987

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Abstract

Developing interactive systems is very expensive. This stems from the fact that, in average, 50--60 per cent of the lines of code in an application are for dialog management [Sutto77]. Therefore, dialog development has been recognized as an important area both among researchers and practitioneers. As a result, many tools have been developed, or are under development, with the aim of reducing the dialog design and implementation efforts, and hence, reducing the costs.