Groupware: some issues and experiences
Communications of the ACM
Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Learning from Notes: organizational issues in groupware implementation
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
The work to make a network work: studying CSCW in action
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
The World Wide Web as Enabling Technology for CSCW: The Case of BSCW
Computer Supported Cooperative Work - Special issue on groupware and the World Wide Web
HTML 3.2 and CGI Unleashed
The implementation of satellite offices: initial recommendations based on observations from one site
HICSS '95 Proceedings of the 28th Hawaii International Conference on System Sciences
Enabling Software Shift Work with Groupware: A Case Study
HICSS '96 Proceedings of the 29th Hawaii International Conference on System Sciences Volume 3: Collaboration Systems and Technology
Challenges for Cooperative Work on the Web: An Analytical Approach
Computer Supported Cooperative Work - Special issue on groupware and the World Wide Web
Distributed Coordination and Workflow on the World Wide Web
Computer Supported Cooperative Work - Special issue on groupware and the World Wide Web
Designing collaboration through a web-based groupware infrastructure
International Journal of Computer Applications in Technology
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This paper considers collaborative software atthe enterprise level, specifically Lotus Notesand alternatives which use Intranet-based (WorldWide Web) technologies. We examine thestrategic reasons, both short-term and long-term, motivating firms‘ choices in the decisionphase and organizational issues in theimplementation phase in three exploratory casestudies. We review prior coordinationtechnology literature to show that our focus onthe decision faced by senior management of whichgroupware system to implement is a useful andnovel perspective to pursue. We argue thatthis choice, and its consequences, is of crucialimportance to the firm. To understand morefully the nature of the decision, we consider athematic pair of related issues: Internetstandards and interoperability. Why are so-called ’Open Systems‘ a major factor to some firms and notimportant to others? Why is theproprietary nature of Lotus Notes a stumblingblock to some firms and a strategic advantage toothers? We explore enterprise-level groupwareexpectations and requirements in our casestudies to address these interesting questions. The final section focuses on predicting changeto understand when an organization might reverseits initial enterprise-wide collaborative strategy.