Enabling Software Shift Work with Groupware: A Case Study

  • Authors:
  • Ian Gorton;Igor Hawryszkiewycz;Lawrence Fung

  • Affiliations:
  • -;-;-

  • Venue:
  • HICSS '96 Proceedings of the 29th Hawaii International Conference on System Sciences Volume 3: Collaboration Systems and Technology
  • Year:
  • 1996

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Abstract

This paper describes a software development trial which aimed to evaluate the use of a groupware support environment for widely geographically separated software development teams. A four person dislocated team working in (simulated) disjoint timezones was assigned a development task to carry out over a two week period. Due to the time and location displacement, the developers were denied almost all opportunities for synchronous communications and had to rely on support from a prototype software engineering support system developed in Lotus Notes for interactions and coordination. In addition, the tasks in the trial were allocated such that productivity gains could be experienced through positive exploitation of timezone differences, effectively giving around-the-clock working. The paper describes the design and organization of the trial, reports on the progress of the trial, and presents both quantitative and qualitative results regarding the use of the Notes prototype.