Statistics and data mining techniques for lifetime value modeling

Mining the network value of customers

Proceedings of the seventh ACM SIGKDD international conference on Knowledge discovery and data mining

Estimating business targets

Proceedings of the seventh ACM SIGKDD international conference on Knowledge discovery and data mining

E-Commerce Recommendation Applications

Data Mining and Knowledge Discovery

Mining knowledge-sharing sites for viral marketing

Proceedings of the eighth ACM SIGKDD international conference on Knowledge discovery and data mining

Customer lifetime value modeling and its use for customer retention planning

Proceedings of the eighth ACM SIGKDD international conference on Knowledge discovery and data mining

On the Use of Optimization for Data Mining: Theoretical Interactions and eCRM Opportunities

Management Science

On the discovery of significant statistical quantitative rules

Proceedings of the tenth ACM SIGKDD international conference on Knowledge discovery and data mining

Recommendation method for extending subscription periods

Proceedings of the 12th ACM SIGKDD international conference on Knowledge discovery and data mining

Comparison procedure of predicting the time to default in behavioural scoring

Expert Systems with Applications: An International Journal

Group CRM: a new telecom CRM framework from social network perspective

Proceedings of the 1st ACM international workshop on Complex networks meet information & knowledge management

Analysis of survival data having time-dependent covariates

IEEE Transactions on Neural Networks

A two-stage clustering method to analyze customer characteristics to build discriminative customer management: A case of textile manufacturing business

Expert Systems with Applications: An International Journal

Customer relationship management and Web mining: the next frontier

Data Mining and Knowledge Discovery