Recommendation method for extending subscription periods

  • Authors:
  • Tomoharu Iwata;Kazumi Saito;Takeshi Yamada

  • Affiliations:
  • NTT Communication Science Laboratories, Keihanna Science City, Japan;NTT Communication Science Laboratories, Keihanna Science City, Japan;NTT Communication Science Laboratories, Keihanna Science City, Japan

  • Venue:
  • Proceedings of the 12th ACM SIGKDD international conference on Knowledge discovery and data mining
  • Year:
  • 2006

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Abstract

Online stores providing subscription services need to extend user subscription periods as long as possible to increase their profits. Conventional recommendation methods recommend items that best coincide with user's interests to maximize the purchase probability, which does not necessarily contribute to extend subscription periods. We present a novel recommendation method for subscription services that maximizes the probability of the subscription period being extended. Our method finds frequent purchase patterns in the long subscription period users, and recommends items for a new user to simulate the found patterns. Using survival analysis techniques, we efficiently extract information from the log data for finding the patterns. Furthermore, we infer user's interests from purchase histories based on maximum entropy models, and use the interests to improve the recommendations. Since a longer subscription period is the result of greater user satisfaction, our method benefits users as well as online stores. We evaluate our method using the real log data of an online cartoon distribution service for cell-phone in Japan.