Information Systems that Really Support Decision-Making

  • Authors:
  • Gio Wiederhold

  • Affiliations:
  • Computer Science Department, Stanford University, Gates Computer Science Building 4A, Stanford CA 94305-9040, USA. gio@cs.stanford.edu http://www-db.stanford.edu/people/gio.html

  • Venue:
  • Journal of Intelligent Information Systems - Special issue on methodologies for intelligent information systems
  • Year:
  • 2000

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Abstract

Decision makers are expected to make decisions whichhave a positive effect on the future of their enterprises. We expectthat intelligent information systems support their activities.Today, databases and web-based resources, accessed through effectivecommunications, make information about the past rapidly available. Toproject the future the decision makers either have to use intuitionor employ tool for prediction, and initialize such tools withinformation obtained from an information system to such tools. Aneffective information system should integrate forecasting the future,and because there choices have been made, such a system must alsosupport the comparative assessment of the effects of alternatedecisions. The complexity of an information system handling the past,and multiple futures will be great, and must be modularized witheffective interfaces. We recommend the use of an SQL-like interfacelanguage to access existing tools to assess the future, asspreadsheets and simulations. Making results of simulationsaccessible as another contribution to integrated information systemshas the potential of greatly augmenting their effectiveness andreally support decision-making.