Software testing in the real world: improving the process
Software testing in the real world: improving the process
Testing Computer Software
Writing Software Documentation: A Task Oriented Approach
Writing Software Documentation: A Task Oriented Approach
An online help framework for web applications
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
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One definition of documentation is 'Any written or pictorial information describing, defining, specifying, reporting, or certifying activities, requirements, procedures, or results.' (1). Documentation is as important to a product's success as the product itself. If the documentation is poor, non-existent, or wrong, it reflects on the quality of the product and the vendor.At the Bell Atlantic Systems Integration & Testing Center documentation testing is an important function that receives as much attention as the testing of software and hardware. Because the Bell Atlantic Systems Integration & Testing Center is ISO9001 certified, an enormous effort was undertaken to ensure quality assurance of all products including documentation. Both a test procedure and test plan for documentation has been implemented to ensure this quality.This article will describe what documentation is, why document testing is important, and how document testing is performed at the Bell Atlantic Systems Integration & Testing Center.Other information pertaining to documentation, such as human factors, how to achieve document comprehensiveness, and comprehensibility, although important, are beyond the reach of this report.